Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It offers detailed information about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a rich array of educational video clips demonstrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the solution you are looking for, have a glance at our extensive Frequently Asked Questions database, which comprises questions asked by real users and offers practical solutions. We periodically update our FAQ database with new entries so as to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the answer you need in the FAQ database either, you can get in touch with our excellent team of client support engineers available 24/7 and eager to assist you with any question. Each support ticket you send will be answered within 60 minutes (the average trouble ticket response time being approximately twenty minutes), so you will not have to wait a long time to receive an answer to your question.